The press question block in Holland in 2026: what an inquiry desk records per call

By Ilse Ravenstein · Updated on 2 September 2026 · 7 min read

What does an inquiry desk in a PR tool record automatically in Holland in 2026?

A press inquiry desk records every incoming question from a journalist into a single system. In 2026, PR software in the Netherlands and Flanders offers this as a separate block. PR-Dashboard calls it Persvragen, and it costs EUR 2,700 with no period stated on the product page, measured 1 Sep 2026.

The module stores who called, what they asked, what the organisation answered and at what time. That log stays searchable for later reporting.

Other platforms handle this differently. Prowly publishes USD 258 per month for its full toolkit, which includes a media database and a newsroom but does not separate inquiry logging as a named module on the pricing page we measured, 31 Aug 2026. Prezly charges EUR 100 to 250 per month for its Essential and Standard plans, hosted on AWS eu-west-1 in Dublin, and those plans include a contact history feature that records past conversations.

None of those vendors publish a dedicated inquiry module at a separate price in euros on the pages we measured, 31 Aug 2026.

What does Persvragen record per call for Dutch and Flemish press officers in 2026?

The inquiry desk records four things for each press call. First, the journalist name and the media outlet they work for. Second, the exact question they ask, typed or pasted by the press officer.

Third, the response the organisation gives, with optional internal notes. Fourth, the date and time stamp of when the inquiry arrived. All this data sits inside a searchable log that multiple team members can view, according to the Amsterdam supplier product page, measured 1 Sep 2026.

The log covers journalists from the Netherlands and Flanders. The supplier states its database holds thousands of Dutch and Belgian journalists and covers virtually all media in those two regions, as written on the FAQ page, measured 1 Sep 2026. A press officer can link an inquiry to a specific journalist record in the Amsterdam database, the journalist database module that costs EUR 2,650 per year for two logins.

The two modules work separately or together, the company states on its product page, measured 1 Sep 2026.

How does the cost of a press inquiry desk compare to separate per release options in Holland in 2026?

The EUR 2,700 for the press-question module is a subscription for handling questions, not for sending press releases. That is a different axis. For sending a single press release to Dutch media, a buyer can pay per release.

B2Press charges EUR 400 for its Basic Netherlands package, EUR 750 for Wire, EUR 1,250 for Premium and EUR 1,950 for Exclusive, all per release, as published on b2press.com, measured 31 Aug 2026. ANP Connect asks EUR 499 per release for trade and regional media, EUR 795 for national media, EUR 999 for both, EUR 495 for Belgian media via Belga, and EUR 1,395 for the Netherlands plus Belgium, all per release, measured 31 Aug 2026.

PR-Ninja charges EUR 149 per release, Persberichtversturen.nl EUR 75 per release, and Verstuurmijnpersbericht.nl EUR 99 per release, all from the supplier product pages, measured 1 Sep 2026.

A press inquiry desk is not a per release tool. It handles the inbound side of PR. An organisation that gets many press questions may prefer a fixed subscription.

A small team that only sends releases a few times a year may pay less per year with one or two per release services. The choice depends on the volume of incoming questions.

Which PR providers in the Dutch market publish a public price for their press inquiry desk in 2026?

Among the nine providers assigned to this article, only this Dutch platform publishes a separate price for a press inquiry module. Mynewsdesk publishes EUR 220 per month for its Essential plan, which includes a newsroom and a media database but does not list a dedicated inquiry desk on the pages we measured, 31 Aug 2026. Presspage charges EUR 20,000 to 35,000 per year for its business and enterprise plans and names Germany as its data location, but does not break out inquiry logging as a separate item, measured 31 Aug 2026.

Meltwater and Cision publish no public price for any press inquiry module on the pages we measured, 31 Aug 2026. pr.co runs two language editions, English and nl-NL, with 373 pages each, and Presscloud runs seven editions including nl-BE and fr-BE, but neither publishes a price for a press inquiry desk on their pages, measured 31 Aug 2026.

The table below shows the cost per user per year on the axis of press inquiry or full platform tools that include inquiry features, sorted from lowest normalised price upward.

The table puts every vendor on one axis, cost per user per year. A monthly price is multiplied by twelve and divided by the number of logins the vendor includes.

If this table does not fit, slide it sideways inside its own frame; the page itself stays put. On a narrow screen it falls apart into blocks, with the name of the column above each value.

What are the hidden costs of running a press inquiry desk in Holland in 2026?

The published price for the press-question module is EUR 2,700 with no period stated, meaning the monthly or yearly cadence is not documented on the page we measured, 1 Sep 2026. The supplier product pages name one price and no separate setup fee, so there is no extra charge for onboarding on the page, measured 1 Sep 2026. For Mynewsdesk at EUR 220 per month, a buyer pays EUR 2,640 per year for one user, but the platform has no Dutch language pages across its five editions (German, English, Swedish, Norwegian, Danish) as documented, 31 Aug 2026.

A press officer in Flanders might need to check if Mynewsdesk covers Belgian journalists. Presspage at EUR 20,000 per year is a much larger commitment, and the press inquiry function is not sold separately, according to the plans page, measured 31 Aug 2026.

The main hidden cost is time. A team without a dedicated inquiry desk spends minutes per call to log an inquiry in a spreadsheet or email folder. Over 100 calls per year, that could be several hours lost. The EUR 2,700 for the inquiry desk replaces that manual work with a structured log that is searchable and shareable across the team, the product page states, measured 1 Sep 2026.

How does a press officer choose between a per release service and a press inquiry desk in 2026 in the Netherlands?

A press officer who mainly sends releases may spend less per year with a per release service. For example, ANP Connect charges EUR 499 per release for trade and regional media. If the officer sends 5 releases in a year, the total is EUR 2,495, which is below the EUR 2,700 for the press-question module.

B2Press charges EUR 400 per Basic release, so 5 releases cost EUR 2,000. PR-Ninja at EUR 149 per release, 5 releases cost EUR 745. These per release amounts come from the pages measured, 27 and 1 Sep 2026.

An officer who handles press questions from journalists every week needs the inquiry desk. The cost of missing a question or losing track of a conversation is higher than the subscription. The choice depends on the ratio of outbound releases to inbound questions.

A mixed operation may buy both that database for EUR 2,650 per year for two logins and the inquiry desk for EUR 2,700, running them together with the journalist database, as the platform product pages describe, measured 1 Sep 2026.

What should a buyer check before signing for a press inquiry desk in Holland in 2026?

A buyer should check three items. First, does the tool cover the Flemish media market? the platform states its database includes Belgian journalists and covers Flanders, as the FAQ page states, measured 1 Sep 2026.

Second, how many users can access the inquiry log? The press-question module does not state a user limit on its product page, measured 1 Sep 2026, so a buyer should ask the vendor directly. Third, where is the data hosted?

the platform states that all development and hosting take place in the Netherlands with Dutch programmers, but names no hosting party, region or certification, as the FAQ page states, measured 1 Sep 2026. A buyer in a regulated industry should request the hosting details before signing.

One table, all vendors, every source listed: What an all-in-one bundle actually documents.