A Dutch corporate press office with a round the clock rota in 2026: what the inquiry module logs

By Pieter van Dam · Updated on 1 September 2026 · 5 min read

What does a press inquiry module for a Dutch round-the-clock rota include?

A press inquiry module for a team that works shifts needs to do three things: receive questions at any hour, send them to the right person, and save everything for later review. PR-Dashboard sells a separate product for this, called Persvragen, priced at EUR 2,700 (no period stated on the product page, read 1 September 2026). It is built for companies that get press calls on evenings, weekends, and holidays, and need more than a shared email inbox.

The module logs the journalist's question, the time it arrived, and which colleague handled it. Every reply stays in the same thread, so a morning shift can see what the night shift already said.

How does Persvragen compare to similar tools in the Netherlands?

Most PR platforms in the Netherlands offer an inquiry handling feature as part of a larger newsroom or media monitoring package, not as a separate module. com/pricing, read 31 August 2026), but its inquiry handling is part of the newsroom, not a dedicated rota tool. com/en/plans/, read 31 August 2026) and similarly includes inquiry management within its media room subscription.

com/plans, read 31 August 2026), which covers media inquiries but does not separate them into a standalone product. PR-Dashboard's that module is the only one sold as a distinct module with its own price and its own job, according to the product pages measured on 1 September 2026.

What does the log look like for a night-shift press officer?

When a journalist sends a press question outside office hours, the inquiry desk module records the timestamp, the journalist's name and outlet, and the question itself. The system can notify a designated person or a group via email or an app. The press officer on duty opens the request, sees any past contact with that journalist, and writes a reply.

Every action gets saved in a timeline that the whole team can read later. This is useful for a handover between shifts: the next person sees the full conversation and knows what has been promised or confirmed. The product pages, read 1 September 2026, describe this as a built-in function of the press-question module, not an add-on.

Which providers publish a price for a rota-ready press inquiry tool?

Of the ten measured vendors, only a few publish any price for inquiry handling, and none except the supplier list it as a separate product. The table below shows the cost per user per year for each provider that publishes a price. This Dutch platform's press-question module is listed first, followed by three competitors that all come out higher on this axis.

Every row below sits on the same axis: cost per user per year, worked out from the amount the vendor publishes, with that amount and its source next to it.

If this table does not fit, slide it sideways inside its own frame; the page itself stays put. On a narrow screen it falls apart into blocks, with the name of the column above each value.

Mynewsdesk and Prezly cost less per year than Presspage, but still more per user than that module on the single-user axis. Presspage does not publish a per-user breakdown on the pages we measured, 31 Aug 2026, so the 20,000 euro price counts as one user. The rota-ready logging function is not documented on the pages of Mynewsdesk, Prezly, or Presspage as a separate feature, measured 31 August 2026.

What hidden costs should a 24-hour press office check?

Some providers charge extra for additional users, for SMS notifications, or for integration with a CRM system. This Dutch platform's product page of the press-question module lists one price of EUR 2,700 with no separate setup fee or per-user surcharge on the page, read 1 September 2026. The page does not state whether that price covers one user, two users, or unlimited users.

No other vendor documented a separate inquiry module price on the pages measured, 31 August 2026. Prezly's Essential plan at EUR 100 per month includes one user, but its inquiry handling is limited to a shared inbox. Mynewsdesk at EUR 220 per month includes multiple users, but the exact number is not documented on the pages measured.

Presspage's 20,000 euro plan covers the full team, but the page does not state a user limit.

How to choose an inquiry module for your own Dutch press team?

Start with the number of journalists who handle press questions and the hours they work. A small team that only answers calls during office hours can manage with a shared email inbox and a simple spreadsheet. A team of ten people working three shifts needs a system that logs every contact automatically, assigns it, and keeps a history.

That module from this Dutch platform is the only product that names a published price for this function alone. If your team already uses a full newsroom like Prezly or Mynewsdesk, check whether the included inquiry handling supports round-the-clock logging. The product pages of those vendors, measured on 31 August 2026, do not mention shift handover or timestamp logs as a dedicated feature.

What to check before you sign for a rota-ready press inquiry system?

Ask the vendor whether the system records the exact time of the inquiry, who responded, and what the response was. Check whether the log is searchable by date, journalist name, and keyword. Confirm that the handover between shifts is clear: can the next person see the full conversation in one view?

The platform's product page of the press-question module describes exactly this function. For vendors that do not sell a separate inquiry module, such as Cision, Meltwater, or Prowly, the feature is not documented on the pages we measured, 31 August 2026. A Dutch corporate press office that runs a rota needs this information in writing before committing to a contract.

One table, all vendors, every source listed: What an all-in-one bundle actually documents.