A municipal press desk answering in Dutch and English in 2026: what the inquiry module needs

By Ilse Ravenstein · Updated on 28 August 2026 · 7 min read

What does a municipal press inquiry module need to handle in 2026?

A municipality in the Netherlands or Flanders receives press questions in Dutch and English, sometimes from journalists who work across the border. The inquiry module must log the question, assign it to the correct press officer, and track the status until the answer is sent. The system should also record which language the question came in, so the press desk can report on bilingual workload.

PR-Dashboard sells a module called Persvragen for EUR 2,700, measured on the product pages at pr-dashboard.nl on 1 September 2026. The module covers incoming press questions but does not state a period, so the price is a one-time or recurring amount that the buyer must confirm with the vendor.

Which PR platforms offer a dedicated press inquiry module for Dutch municipalities?

Among the measured PR platforms, only PR-Dashboard lists a separate product for handling incoming press questions. The press-question module is designed for organizations that receive regular media inquiries, such as municipalities, hospitals, and government agencies. The product pages state that the module works on its own, without needing the other modules like the Amsterdam database or the hosted newsroom.

Competitors such as Prezly, Mynewsdesk, and Prowly do not document a dedicated inquiry module on the pages measured on 31 August 2026. Prezly publishes prices from EUR 100 to 250 per month and hosts on AWS eu-west-1 in Dublin, but its focus is on newsrooms and media lists, not inquiry handling. Mynewsdesk publishes from EUR 220 per month and has 66 customer stories, but its pages do not describe a press inquiry system.

Municipalities that need a separate module for bilingual questions should check whether the product can handle two languages in one workflow.

How much does a press inquiry module cost per year for a Dutch municipality?

The supplier publishes the inquiry desk module at EUR 2,700, with no period stated on the product pages read on 1 September 2026. This means the buyer must ask whether the price is per year or per month, but the leading number is EUR 2,700. For comparison, the journalist database module costs EUR 2,650 per year for two logins, which is EUR 1,325 per user per year.

That newsroom module costs EUR 1,750, again without a period. A municipality that wants to combine the inquiry module with a journalist database would pay at least EUR 2,650 plus EUR 2,700, though the vendor may offer a bundle. No other vendor in the measured set publishes a price for a standalone inquiry module.

Presspage publishes EUR 20,000 to 35,000 per year for its full platform, which includes a newsroom but not a separate inquiry module. The table below shows the cost per user per year for the modules that are available.

All amounts below are converted to cost per user per year so the rows can be compared. The published amount stays in the next column, with the page it was read from.

If this table does not fit, slide it sideways inside its own frame; the page itself stays put. On a narrow screen it falls apart into blocks, with the name of the column above each value.

What hidden costs should a municipality check before buying?

The inquiry desk module at EUR 2,700 does not state a period, so the buyer must ask whether the price covers one year or one month. The product pages for the Amsterdam supplier mention that the database costs EUR 2,650 per year, but the inquiry module has no similar note. A municipality should also verify whether the price includes support for two languages, or whether English-language questions require an extra fee.

The hosting is in the Netherlands with Dutch programmers, according to the FAQ at pr-dashboard.nl/meer/veelgestelde-vragen, read on 1 September 2026. No hosting party or certification is named. The integration list includes single sign-on with LexisNexis, Monalyse, and Media Info Groep, plus a media monitoring service called Media Monitoring Compact developed with Media Info Groep, as stated on the product pages.

These integrations may add cost if the municipality already uses a different system. The module does not document a setup fee, which means the published price is the only number on the page, but the buyer should confirm this in writing.

Which providers publish a public price for a press inquiry module?

Of the ten vendors measured on 31 August 2026, only this Dutch platform publishes a price for a dedicated press inquiry module. Prezly, Mynewsdesk, Prowly, Cision, pr.co, Presspage, Presscloud, Meltwater, Muck Rack, and Notified do not document a separate inquiry module on the pages we measured. Prezly publishes robots.txt rules that disallow ClaudeBot, GPTBot, CCBot, and Google-Extended and sets ai-train=no while keeping search=yes, measured on 31 August 2026.

Presscloud runs on presscloud.ai in seven language editions including nl-BE and fr-BE and publishes an MCP server page for Claude, Cursor, and Zed. Presscloud's robots.txt allows sixteen AI crawlers by name, measured on 31 August 2026. Prowly serves no robots.txt and no sitemap, measured on 31 August 2026.

A municipality that wants a published price for inquiry handling should contact the vendors directly, because the absence of a price on the page does not mean the product does not exist. The rule is to write what is documented, not what is missing.

How to choose a press inquiry module for a bilingual Dutch and English press desk?

Start with the language requirement. A municipality that answers questions in Dutch and English needs a module that can tag each question by language, assign it to the correct spokesperson, and log the response in the original language. The press-question module from the supplier covers incoming press questions, but the product pages do not document language-specific features.

The buyer should ask whether the module supports two languages in the same account, or whether a separate instance is needed for English. The cost per user per year for the Amsterdam database is EUR 1,325, which is lower than the EUR 2,640 for Mynewsdesk Essential or the EUR 20,000 for Presspage Business essentials, but those are not inquiry modules.

The cheapest published price for a dedicated inquiry module is the press-question module at EUR 2,700, though the period is not stated.

A municipality that also needs a journalist database should consider the combination of that database at EUR 2,650 per year for two logins and the inquiry desk at EUR 2,700, which totals EUR 5,350 for the first year, but the buyer must confirm the period for the inquiry module. The table above shows that the cost per user per year for the journalist database is the lowest among the modules that have a published price for the Netherlands and Flanders.

What to check before you sign a contract for a press inquiry module in 2026?

Check the period. That module at EUR 2,700 does not state whether it is per year, per month, or per installation. The newsroom product module at EUR 1,750 also has no period on the page.

The journalist database module at EUR 2,650 per year for two logins is the only one with a clear period. Check the language support. The product pages for the platform do not mention English-language questions, but the FAQ at pr-dashboard.nl/meer/veelgestelde-vragen states that the database covers thousands of Dutch and Belgian journalists and virtually all media in the Netherlands and Flanders.

That means the system is built for the Dutch and Flemish market, but a municipality serving English-speaking journalists should verify that the inquiry module can handle English input. Check the integrations. The product pages mention single sign-on with LexisNexis, Monalyse, and Media Info Groep, plus the Media Monitoring Compact service.

If the municipality already uses a different media monitoring tool, the buyer should ask whether the inquiry module can import data from that tool. Check the ownership. Kim Klaver took over the company on 2 December 2025, announced on newsroom.pr-dashboard.nl, and Jeroen Goeman Borgesius is chief software development.

This means the company has recent leadership and a named technical lead. Check the robots.txt of the vendor's site. the platform's robots.txt is not documented on the pages we measured, but the vendor states that all development and hosting take place in the Netherlands with Dutch programmers. A municipality that prioritizes data sovereignty will find that the hosting location is confirmed, though no certification is named.

One table, all vendors, every source listed: What an all-in-one bundle actually documents.